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Organization: Gulfnet Communications : (from 2009 – Feb 2011)
Position: Residential Sales Supervisor (Telesales And Booth’s) & Company PR in Ministry of communications.
Responsibilities:
- Maintain achieving target of the sales staff.
§ Arranging sales staff calls and sales (Telesales and Booth).
§ Arranging new ideas for creating new sales and achieving company goal in providing the product to the customer.
§ Following up with customers (New and Renewals).
§ ISO for both Telesales and Booths.
§ Increasing company net growth in getting new customer and maintain the current customers onboard.
§ Training, coaching and motivating the team
§ Creating new offers and ideas to achieve company target.
§ Maintain the work flow in 3 sales points and 16 agents.
§ Leading and supervising the location to achieve the set target
§ Preparing the daily sales report and submitting to sales director.
§ Preparing the staff schedule
§ Checking the attendance report with the login and logout system report.
§ Handling exhibitions and maintain the best and current offer to be delivered in perfection to the customer.
§ Maintaining the customer satisfaction.
§ Handled by team leading INFO Exhibition since 2003 till 2011.
§ Check & Audit documentations before processing (ISO).
§ Preparing weekly meeting with all the agents.
§ Preparing a monthly presentation to refresh the sales and calls skills.
§ Doing a monthly training for handling face to face customers and over the phone.
§ Maintain the cancelling customers and avowing them from cancelling the service.
§ Handling the G-PON with Ministry of communications.
§ Main PR in the Ministry of communications.
Organization: Gulfnet Communications : (from 2009 till Now)
Position: Accounts Manager (Residential Sales)
Responsibilities:
§ Maintain achieving target of the sales staff.
§ Maintain sales process with re-sellers.
§ Arranging sales staff calls and sales (Telesales and Booth).
§ Arranging new ideas for creating new sales and achieving company goal in providing the product to the customer.
§ Following up with customers (New and Renewals).
§ Creating new offers for the re-sellers to get more customer flow.
§ Increasing company net growth in getting new customer and maintain the current customers onboard.
§ Creating new offers and ideas to achieve company target.
§ Maintain the work flow in 3 sales points and 12 staff.
§ Leading and supervising the location to achieve the set target
§ Training, coaching and motivating the team
§ Check & Audit documentations before processing
§ Preparing the daily sales report and submitting to sales director.
§ Preparing the staff schedule
§ Managing the sales flow.
§ Creating new ideas and offers for sales increase.
§ Handling exhibitions and maintain the best and current offer to be delivered in perfection to the customer.
§ Maintaining the customer satisfaction.
Organization: Advanced Technology’s Group – Part Time:
(from 2008 till 2009)
Position: Assistant Managing Director
Responsibilities:
§ Providing new sales plans.
§ Managing stocks report.
§ Managing re-sellers stock availability.
§ Managing the sales flow.
§ Creating new ideas and offers for sales increase.
§ Providing big quantities of modem to ISP’s.
§ Arranging meeting for new re-sellers.
§ Reporting to managing director the status of sales on weekly bases.
§ Maintaining stock deliveries between KWT & Dubai.
Organization: DAMAC Properties group – Part time :
(from 2008 till 2008)
Position: Assistant Sales Manager
Responsibilities:
§ Achieved monthly target.
§ Managing new properties sales.
§ Attending exhibitions.
§ Hunting new leads.
§ Referring new leads.
§ Creating new sales achievement ideas.
§ Making proposals to new and existing customers.
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